MC73 Generative AI: Friend or Foe?

In 2024 Generative AI is still an a rapidly emerging technology. We know it’s going to impact lots of jobs and work behaviour. But it’s not yet apparent how that impact will be felt.

There is a big difference between ChatGPT helping you with a task (e.g. summarising your notes or drafting a communication) vs using it to entirely perform the task (e.g. using AI generated output without editing). Managers need to be mindful of how they are using AI, especially as it is increasingly embedded in digital workplace communication tools.

Transparency is also key – people should know why something might sound a little different than your normal style. Ultimately with a technology as prevalent and seductive as Gen AI, it’s critical that we use it as an aid. We must not lose ourselves or our human connection to those we manage and work with.

For a fuller set of show notes, head over to Management Café’s blog site.