MC81 Manager Emotions: Anger
This marks the first of our series on manager emotions, where we discuss some of feelings we experience at work.
Anger is one of the more complex emotions for a manager to navigate. Anger is about a perceived wrong and our desire to find a resolution. On the one hand, anger can be energising and act as a powerful catalyst for change. It shows us, and others, what is important to us.
But when expressed inappropriately anger can be a destructive force. Many people are uncomfortable being exposed to anger and when we show we're angry at work we can run the risk of reduced connection and collaboration. And so much of this is tied to our own experiences and history and interpretations... one person's "slightly frustrated" might be another person's "rage and fury". Being able to express our difficult emotions in productive ways is one of the hallmarks of psychological safety and a high trust work environment.
To quote Aristotle: "Anybody can become angry; that is easy. But to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way—that is not within everybody’s power and is not easy."
For a timed set of show notes, head over to Management Café’s blog site.